Specified Commercial Transaction Act
Alt East Inc.
Chief Operating Officer
4-25-10-1F Jingumae, Shibuyaku, Tokyo JAPAN Postal-code 150-0001
Necessary charges other than the product price .
-Transfer fee when purchasing by bank transfer.
Application expiration date
In principle, it is 3 days after order confirmation (automatic e-mail sent to confirm order), excluding Saturdays, Sundays, and holidays.
In case of initial defects, we will replace or repair the product.
There is no particular specification (there is a setting depending on the product)
We will ship your order within the same day at the earliest, or within 2 days at the most.
Delivery may be delayed due to bad weather, delivery company circumstances, or other reasons.
The delivery date for made-to-order products (ordered products) will be specified on each product. Items unless otherwise specified will be shipped within 3 months from the date of order.
Credit card, PayPal, bank transfer, other payment apps, etc.
For bank transfer, please transfer the payment to the account specified by our store within 3 days from the date of order, excluding Saturdays, Sundays, and holidays. If it is more than 3 days, it will be canceled. Please place your order again.
Products cannot be returned or exchanged unless the product is initially defective.
Please contact us within 7 days from the date of delivery of the product. If you do not contact us within 7 days, we will not be able to accept returns.
Return shipping fee
In the case of an initial defect or the wrong item was shipped, we will pay by cash on delivery at our store.